Terms & Conditions

1. Introduction
   Our Classes are supplied by Ballero, Sunbury and subject to the following express terms.    
    
2. Interpretation & Variation
   In these Terms, “we”/ “us”/ “our”means Ballero, and “you”/“your”/“yours” means you, the Client. We reserve the right to vary and revoke the Terms and Conditions from time to time which variation it may consider necessary or desirable for the regulation of the affairs of the Studio and the conduct of Clients. Any such changes will be notified to Clients and, until revoked, are and will be binding on Clients.
   
   
3. We use the WordPress WooCommerce system for online appointment scheduling, sales, resource  and client management. 
    
4. The system maybe accessed via https://ballero.co.uk/
    
5. Block bookings Barre:
   Block bookings for Barre are credits that can be used to reserve a place in a class each half term.     
      
6. Courses Ballroom:
   Ballroom packages cover the weeks of a specific course as booked.
   
   
7. Prices:
   Details of Classes and Packages are available either at https://ballero.co.uk/ or directly from Clare
   
   
8. Payments:
   Online payments are accepted by credit/debit card. Payments can be made by credit/debit card at the Studio, as well as by cash and cheque, provided payment is made in full in advance of any classes being taken. Classes cannot be attended unpaid and accounts cannot be settled after class. 
   
   
9. Refunds:
   Class Package payments and courses are non-refundable and nontransferable.          

• Expiry:
  Class Packages  have varying expiries depending on the Package purchased. Clients should ensure sufficient time is given to use  any unexpired Class Packages, particularly prior to the Summer or Christmas/New Year. Expired Class Packages cannot be refunded or re-validated. Missed ballroom classes as part of a course can not be refunded.
  
  
• Cancellation by You:
  All individual Barre Class bookings are subject to a 12 -hour cancellation policy and will not be refunded after this time
  
  
• Cancellation by Us:
  Where we need to cancel and/or change the time of a Class, we will give as much notice as possible
  
  
• Reservation Liability:
  A binding contract is not formed until we accept your offer to make a reservation for a Class or block of Classes. An offer will be deemed to have been accepted by us once you are in receipt of a reservation confirmation from us. Prices are subject to change at any time by us before we accept your reservation. All Classes are offered by us subject to availability. Notwithstanding the foregoing, in the event of a genuine website error or inaccuracy, we reserve the right to cancel all confirmed Class reservations. In the event of such cancellation our only liability to you shall be to refund the class or transfer to another date, whichever you prefer.
  
  
• Misconduct or behaviour that may cause injury or is considered offensive to others will result in immediate eviction from the Studio and/or withdrawal of services. We reserve the right to refuse admission. Clients are required to follow the instructions of the instructor at all times.     
   
• Physical Activity Readiness Questionnaire and Waiver:
  For reasons of safety this must be completed and signed prior to attending your first Class. Without this admission will be refused to the Class. Personal belongings are brought onto the Studio premises at the Client’s own risk and we do not accept liability for any loss or damage whatsoever to such items.   
     
• General Fitness & Health
  By agreeing to these Terms and Conditions you hereby confirm that you have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect your participation in any session at the Studio. It is your sole responsibility to notify the Studio before attending any session of any circumstances affecting your health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since your last Class at the Studio (if any). You are advised not to undertake strenuous physical activity without first seeking medical advice if you have concerns over your physical condition and wellbeing. If you have low/high blood pressure and/or cardiac irregularities, you should not attend Class. If there is any doubt, you should consult your doctor. 
  
  
• Waiver:
  No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing. 
  
  
• Force majeure:
  We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure   to perform any of our   obligations in relation to these Terms, if  the delay or failure was due to any cause beyond our reasonable control, including, but not limited to, Acts of God, explosion, flood, tempest, fire or accident, war or threat of war, riot, sabotage, insurrection, civil disturbance,  restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. viruses or difficulties in obtaining raw materials.
  
  
• Jurisdiction:
  The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the English court
  
  

For on demand classes the following waiver applies:

I understand that I exercise at my own risk and I acknowledge that I have either had a physical examination and have been given my doctors permission to participate, or that I have decided to participate in activity and use of any relevant fitness equipment without the approval of my doctor and do hereby assume all responsibility for my participation and activities, and utilisation of equipment in my activities, including Zoom camera off & On Demand classes

Clare Fisher is not a licensed medical care provider and represents that she has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.

 I understand and agree that in participating in any ballero classes there may be a possibility of physical injury. I voluntarily agree, therefore, to assume all risks and responsibility for any such injury or accident, which might occur to myself during any of ballero’s classes. I also exempt, release, and indemnify Clare Fisher from any and all liability claims, demands, or causes of action whatsoever from any damage, loss or injury, to me or my property which may arise out of or in connection with participation in any classes or activities conducted by Clare Fisher. I further hereby voluntarily agree to waive my rights and that of my heirs and assigns to hold Clare Fisher to be liable for such damage, loss or injury, I understand that I should be aware of my physical limitations and agree not to exceed them. Under no circumstances must this programme or any of its contents be used for any other purpose.

The links, passwords and all its content either in part or in its entirety must not be shared with any third party by any means. By taking part in ballero classes I confirm that I have read, understood and agree to be bound by the above statement. Please note that by participating on any ballero session live or On Demand you agree with the Liability Waiver.